Client's Github Account
All of The 1118 Space's client must sign up an account at Github platform. On this platform, you will be able to see your current website design and development progress, invoices status, quotations and transaction history.
We also uses Github for all distributed version control, source code management (SCM), bug tracking, feature requests, task management, continuous integration and wikis for every project.
Once you have signed up on Github, please provide us your email address used for the sign up.
Your dedicated account executive will send you an invite to your dedicate repository and project management of the project on Github (with your sign up email on Github) within 24 hours upon project confirmation.
// Github Platform // https://github.com/
Ownership & License
Except for the Background Technology. All works produced for our client will become the sole intellectual property of our client . The 1118 Space Malaysia reserves the right to use visual representations of the final product as part of our project portfolio.
The 1118 Space Malaysia will retain ownership of all right, title and interest in or to any intellectual property that The 1118 Space Malaysia can substantiate were either owned or bought or developed by The 1118 Space Malaysia prior to, or independently from, its engagement hereunder (the “Background Technology”).
Background Technology shall include, without limitation, various pre‐existing development tools, routines, subroutines and/or other programs, data and materials that The 1118 Space Malaysia may use or implement in the development of the web site.
To the extent that The 1118 Space Malaysia incorporates any Background Technology into the the Deliverables or any third party technology, The 1118 Space Malaysia hereby grants to Client a worldwide, nonexclusive, non transferable, royalty-free, right and license to use, copy, display and create derivative works of the Background Technology and third party technology as necessary to use and modify the Deliverables, the Deliverables and the web site developed by The 1118 Space Malaysia pursuant to this Agreement.
However, upon sale or transfer of the Client’s business, this license shall be transferable to the new owner of Client’s business.
Payment
Our payment terms is non-negotiable.
// Before the project begins // 70% upfront payment of total invoice must be recevied by us before the start of the project. // Last delivery // 30% balance payment of total invoice must be recevied by us after our final testing and before we deploy the final public launch.
Agency & Administration Fee:
This fee includes all of our administrative and servicing work such as proposal preparation, W.I.P meetings and education support after final delivery public launches. YES, this fee has already been included as shown on our website.
Hidden Fees:
Doesn’t exist and will never exist in The 1118 Space Malaysia’s way of business practice. We believe in doing things right the first time, everytime.
Support: (Optional)
This is an optional monthly support process that will continue for 12 months. During that period, we’ll create monthly backups of your site, update scripts and plugins to maintain security and reliability, and perform layout and content updates at your request.
This optional service will cost you RM300.00/month * 12 months. Minimum order is 12 months.
Our Development Process
Initial Planning:
The first order of business is to sit down with your team and create a detailed set of design and technical specifications. These specifications serve as a roadmap for the rest of the web design process.
Wireframing:
Wireframes are your first chance to visualize your website. While they’re not nearly as detailed as the final site will be, they give us a visual representation of the site’s overall layout.
// Sample Of Our Wireframe // https://play.1118.space/demo/wireframe
Mockups:
Once all site mockups are completed and approved, we’ll proceed with site mockups. These add color and a bit more detail to the initial wireframes, giving us a stronger visual representation of the final product.
// Sample Of Our Mockup Works // https://play.1118.space/demo
Copy & Graphics:
Once we’ve agreed on a final design based on the mockups, our team will proceed with development, kicking off two phases in unison. The first involves creating your site’s copy and graphics. Our team will get to work performing SEO and competitive research and come up with the copy and images that will flesh out your final site.
Development:
At the same time, we’ll kick off the technical side of the web design process. This will include creating your custom HTML & CSS and page designs, and setting up your website’s analytics.
Testing:
Once our writers, designers, and developers have finished their work, our Quality Assurance team will get to work testing your site’s performance and reliability. We’ll use various tools to benchmark your site for loading, responsiveness, and speed, while also ensuring that it works reliably on all web browsers and mobile devices.
Deployment:
Once we’re sure that your site is ready to be released to the public, we’ll deploy it on your public domain.
Support (Optional):
We’ll shift into a monthly support process that will continue for 12 months. During that period, we’ll create monthly backups of your site, update scripts and plugins to maintain security and reliability, and perform layout and content updates at your request.
Lifetime Warranty
We stand behind our work with lifetime warranty with an industry-leading customer service. Run your website with confidence, knowing that we always have your back.
The 1118 Space Malaysia guarantees a lifetime warranty to our final delivery of our web design and development. The warranty provides assurance that the website will meet its functionality specifications. This warranty covers for any bugs and programming errors reported to The 1118 Space.
Our lifetime warranty is limited to the core functionalities and features of the website that have gone through the final testing testing phase. The warranty may not include any changes to functionalities that were made during the development or deployment phases and were not fully tested for quality assurance due to limitation of allocated resources.
Any issue caused due to server limitations or changes is not covered in the warranty. Any issue related to 3rd party servers, 3rd party database integration, 3rd party software (including CMS), 3rd party plug-ins are not covered under the warranty.
The right to warranty is forfeit if the site or the codes are accessed by any third party company or person for whatever reasons. Warranty is forfeited if the codes are accessed by anyone other than a The 1118 Space Malaysia member. Warranty will not be honoured if any of the payments are overdue.